We're making greater efforts to have all Wiwiurka toys arrive in a timely manner. We are currently facing a workload increase and all shipping companies are experiencing delays. All orders placed between November 1st and 20th, will arrive before Christmas.

Privacy Policy

Privacy Policy:

Your privacy is of great importance to Wiwiurka Toys. This means that your data will be safe with us and will be used with discretion. This Privacy Policy describes how and when we collect, use, and share your personal information.

This Privacy Policy does not apply to the practices of third parties, including PayPal, Stripe or any other third party service.

Through its website, Wiwiurka Toys collects the personal information needed to carry out the business exchange. It’s the user’s responsibility to provide with truthful and reliable information and the Company guarantees the security thereof. The created database is safely stored and not shared with third parties.

 

The collected personal information includes: Full name, Shipping address, Tax information, Phone number and Email account.

The collected information may be also used to send regular information such as newletters or roll out promotions in our shop. In addition, it will be temporarily stored in cookies for the best user experience.

 

 

  1. Privacy and Carrier Service:

 
We use your personal information to process your order. We share your personal data with our delivery services (DHL, Estafeta, FedEx or Mexican Postal Service). All payments are processed through Paypal. PayPal receives information about your payment from your bank or credit card company. Your bank information is never shared with us.

  1. Contact Channels

 

If needed we will contact you through email. Only and exclusively in cases where we might need an urgent response and after previously attempted email contact without success, we will contact you by phone using the number registered in your order or in your payment notice from PayPal.

 

  1. Newslist

 

Your name and email account exclusively will be added to our newsletter’s database to keep you informed about our latest news. You may opt-out from this database by clicking on the link included at the bottom of each email or by contacting us directly with your request to: hello@wiwiurka.com

 

 

  1. Data Stewardship

 

We will retain your personal information only to the extent necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and/or regulatory obligations and to resolve disputes.

 

EUROPE

 

For purposes of EU data protection law, I, Marek Schultz am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello@wiwiurka.com

Alternately, you may mail me at:

 

Marek Schultz
Carretera a Santo Domingo Ocotitlan 1
Tepoztlan, Morelos
62524
Mexico

 

Your payment details, name and address, ip address, e-mail, telephone number and billing address, information you submit with your permission, will be safeguarded. We will retain it until your order has been completed and seven years thereafter (that is the legal data-retention period) in a secure place.

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